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As a trusted Microsoft Dynamics 365 Partner, we offer ERP and CRM solutions designed to grow your business in the digital landscape. Connect with our Dynamics 365 experts today.

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Microsoft Dynamics 365

Transform Your Business with Microsoft Dynamics 365

Microsoft Dynamics 365 is a leading cloud-based business applications software that combines ERP and CRM solutions to streamline operations. It is designed for businesses in India that want to unify sales, marketing, finance and customer service into one integrated system.

With Microsoft Dynamics 365 online, businesses get the flexibility to interlink all departments within one digital ecosystem. It drives businesses to react more quickly to market changes through automation of workflows and offering advanced insights. As a leading Dynamics 365 provider and trusted Microsoft partner in India, Wroffy enables organizations to maximize their return on investment.

The software can make it happen whether you need to enhance customer engagements, streamline financial operations or provide your teams with AI-based insights. It also works well with other Microsoft applications such as Microsoft 365 and Azure. Businesses across India are increasingly adopting Microsoft Dynamics 365 to streamline complex business activities and gain a competitive advantage in the current competitive market.
Transform Your Business with Microsoft Dynamics 365

Microsoft Dynamics 365 for Modern Businesses

CRM + ERP apps to unify sales, service, finance, operations, and analytics. Build a connected business with modular, scalable solutions tailored to your industry, processes, and growth stage.

From discovery to go-live — and beyond

We help you choose the right Dynamics 365 stack, align licenses to real roles, and implement workflows that teams actually adopt.
Sales, Customer Service, Field Service, Finance, Supply Chain*, Power BI dashboards + automation-ready flows, Governance, training, and change management support

Explore Dynamics 365 Apps

Choose the Dynamics 365 apps that match your business priorities—sales growth, customer experience, field operations, finance control, or end-to-end ERP modernization.
CRM

Dynamics 365 Sales

Pipeline visibility, forecasting, and AI-assisted selling to help teams close faster.

CRM

Dynamics 365 Customer Service

Omnichannel support, case automation, and knowledge-led resolution at scale.

OPERATIONS

Dynamics 365 Field Service

Smart scheduling, technician mobility, and asset-first service management.

ERP

Dynamics 365 Business Central

Modern ERP for SMBs covering finance, inventory, sales, and reporting in one system.

ENTERPRISE ERP

Dynamics 365 Finance

Enterprise-grade financial management with global controls, governance, and analytics.

ENTERPRISE ERP

Dynamics 365 Supply Chain

Optimize planning, procurement, warehousing, and manufacturing end-to-end.

CX

Dynamics 365 Marketing

Build unified customer profiles and run personalized journeys across channels.

HR

Dynamics 365 HR

Streamline core HR processes, employee data, and compliance workflows.

Why Businesses Choose Dynamics 365

Dynamics 365 is built to connect CRM and ERP into one intelligent ecosystem—so leaders get consistent data, teams move faster, and operations scale without tool sprawl.

Single source of truth

Unify customer, financial and operational data so every department works on the same numbers and the same priorities.

Faster Sales Cycle

Streamline lead-to-deal workflows with structures pipelines, automated follow-ups, and clearer accountability.

Better Customer Experience

Improve response quality with omnichannel service, knowledge-backed resolution, and context-aware customer histories.

Automated Finance & Approval

Reduce manual errors by digitizing purchase, expense and approval cycles with governance-ready controls.

Smarter Forcasting

Make planning more reliable with connected CRM + ERP signals and analytics-led business insights.

Scalability with Azure

Grow confidently with enterprise-grade security, performance, and integration capabilities powered by Microsoft's cloud stack.

Our Implementation Framework

A structured rollout that reduces risk, clarifies licensing early, and ensures user adoption. Designed for both mid-market and enterprise transformation.
01 Foundation

Discovery & process mapping

Identify current-state gaps, stakeholder goals, and KPIs across sales, service, finance, and operations.

02 Architecture

Solution blueprint

Define to-be processes, data model, integrations, and a phased rollout roadmap aligned to business priorities.

03 Governance

Licensing finalization

Role-based license mapping to avoid overspend and ensure compliance-first access for every user group.

04 Build

Configuration + customization

Configure apps, automate approvals, and customize entities and dashboards for real-world workflows.

05 Validate

Migration + testing

Secure data migration, UAT, and performance validation to ensure clean cutover without business disruption.

06 Adoption

Training + go-live

Role-based training, SOPs, and go-live support to drive strong adoption across departments and locations.

07 Scale

Optimization

Post-go-live refinement, analytics expansion, and continuous license + process optimization as you scale.

Dynamics 365 Implementation Services by Wroffy

From requirements to go-live and beyond, Wroffy helps you plan, deploy, and scale Dynamics 365 with the right apps, the right licenses, and a clean adoption-first rollout.

Business process assessment

Workshops to map current gaps, KPIs' and future-state outcomes.

App selection roadmap

Right mix of Sales, Service, Field Service, Business Central, Finance, Supply Chain, etc.

Data migration strategy

Structured approach to clean, validate, and securely move business-critical data.

Customization & workflows

Entity customization, approvals, automation, and dashboards aligned to real processes.

Integration (M365, Power BI, Teams, Azure)

Connected productivity and analytics for a unified Microsoft ecosystem.

Security & role design

Role-based access, governance, and audit-friendly controls.

Training & adoption

Role-based onboarding, SOPs, and change management for faster user acceptance.

Post go-live SLA support

Hypercare, performance tuning, and continuous improvements post launch.

Delivery you can rely on

Implementation built for scale

We focus on outcome-driven architecture, clean data, and adoption-first rollouts so your Dynamics 365 investment delivers measurable operational impact.
Industry Solutions

Dynamics 365 by Industry

Explore industry-focused implementations designed to improve visibility, automate operations, and connect customer and financial data in one Microsoft ecosystem.

Manufacturing

Streamline production planning, inventory, procurement, and after-sales with connected ERP + CRM.

Retail & Distribution

Improve demand forecasting, order management, customer loyalty, and multi-channel visibility.

Professional Services

Unify sales pipeline, project delivery, billing, and resource utilization in one system.

Real Estate

Centralize lead-to-booking, channel partner workflows, collections, and customer service.

Healthcare

Improve patient engagement, service workflows, and operational reporting with secure role design.

Education

Manage admissions, student services, finance, and alumni engagement with unified data.

Why Businesses Trust Wroffy

We deliver Dynamics 365 with a service-first mindset—built for long-term adoption, multi-location scalability, and compliance-safe governance.
DAM

Dedicated account manager

One point of ownership for roadmap, escalation, renewals, and continuous optimization.

MC

Multi-city support

Structured rollout and onboarding frameworks for distributed teams across India.

SLA

SLA-based services

Clear timelines, support tiers, and responsiveness for mission-critical business apps.

CMP

Compliance-first approach

Role design, data governance, audit-friendly documentation, and best-practice configurations.

Choosing the right Microsoft Dynamics 365 partner in India is crucial for success. Wroffy is a leading Dynamics 365 reseller and Microsoft’s software provider. We provide customized deployment, migration and post installation support to ensure that businesses get the best out of their solutions. Our team collaborates with organizations in various industries, providing tailored implementations that suit the specific needs. As an official Microsoft Dynamics 365 vendor, we offer multiple consulting and licensing services with a long-term scalability emphasis. By partnering with Wroffy, businesses are essentially connecting with a trusted Dynamics 365 vendor that guarantees smooth integration along with proactive support. This dedication has earned us the reputation as one of the most reliable Dynamics 365 online resellers that Indian businesses can trust.

Latest Dynamics 365 Articles

To find out more speak to one of our Microsoft Sales specialists !
call  +91 979797-0004 or email  sales@wroffy.com
call  +91 979797-0004 or email  sales@wroffy.com

Award winning Microsoft Gold Partner

As a Microsoft Gold Partner, we are experts at managing and deploying Microsoft Products & Services. Our network solutions help you protect your data, increase productivity.

Frequently Asked Questions

Microsoft Dynamics 365 is a business software platform that uses cloud computing to merge ERP and CRM capabilities into a single unit. Many organizations use Microsoft Dynamics 365 online in India to streamline operations and boost productivity.

Empower Growth with Microsoft Dynamics 365 in India

Intelligent software platforms are the future of digital transformation, and that is what Microsoft Dynamics 365 online in India offers. By implementing Dynamics 365, companies can encourage overall innovation, optimize customer experiences, and enhance collaboration. As a reliable Dynamics 365 provider, Wroffy helps organizations integrate sales, marketing and operations into one connected hub. With proven expertise as a Dynamics 365 reseller, we are confident that your business will see tangible outcomes in streamlined operations and advanced analytics. Dynamics 365 scales to your business model with unmatched scalability, whether you demand a full ERP or a robust CRM. By partnering with a leading Microsoft Dynamics 365 vendor in India, businesses can harness the full potential of Dynamics 365 solutions and stay ahead in the evolving digital landscape.

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